Chief Operations Officer - Metro

POSITION: Chief Operations Officer, YMCA of Greater Long Beach

Target Dates for Selection:

Resumes due by: 3/24/2025

Decision anticipated: 4/25/2025

Salary Range: $190,000 - $240,000 plus 12% paid retirement benefits after vesting period

Preferred criteria for Candidates:

Education & Certifications: Bachelor’s degree in human services, business, marketing, organizational development, social services or equivalent; MBA or master’s degree preferred. The YMCA Organizational Leader certificate is required within three years from the date of hire.

Experience & Background: Ten or more years of progressively responsible professional experience in the YMCA or equivalent not for profit or profit with multi-site management experience. Knowledge and experience in all aspects of branch operations, including staff supervision and development, successful membership practices, budgeting and budget adherence, quality program development and implementation. Proven ability working with diverse groups, and individuals from a wide range of cultural, socioeconomic, and community backgrounds. Experience working with board and program volunteers. Knowledgeable in property management and sound financial practices. Ability to relate and communicate with top community leaders. Clear understanding of the mission and purpose of the YMCA and the respective roles of volunteers and staff.

GENERAL FUNCTION:

The COO is responsible for all operational matters for the YMCA of Greater Long Beach. Serves as a member of the President & CEO’s senior management team, providing strategic leadership in the association’s operations to advance the Y’s mission. Successfully executes the Association Strategic Plan. Ensures successful operation of the branches (including a year around resident camp), membership growth, program development, staff supervision and volunteer governance. Must be able to adapt to a continually evolving environment and thrive in an autonomous and deadline-oriented workplace.

Key FOCUS Areas:

• Supervises five branch executive directors to ensure sound operations according to the annual operating budget. Provides leadership and direction to the branches by coaching branch executives and by providing overall direction to the branch boards and volunteers. Monitors monthly financial reports to assure that revenue targets are met, and expenses are controlled.
• Implements, measures, and evaluations of the Association Strategic Plan and Branch Operating Plans. Communicates progress and outcomes to all parties.
• Ensures the operational growth of the YMCA through program expansion, member recruitment and retention, pricing strategies, new site development, collaborations, mergers and acquisitions.
• Identifies potential areas for branch cooperative programming to accomplish YMCA goals and works with staff groups to develop and implement programs. Assists branch staff in the planning, development and implementation of new programs, initiatives and activities.
• Provides reports to committees, the Board of Directors and the President/CEO.
• Provides staff leadership to assigned Committees of the Board of Directors.
• Supervises Association safety and risk management program, safety team leaders, insurance purchases and incident follow-up.
• Coordinates the Association Program Cluster system assuring leadership development and current charts of work.
• Supervises and oversees risk management processes and leads safety initiatives to minimize organizational risk.
• Implements and oversees a program evaluation system to guarantee faithfulness to YMCA purpose, high quality and maintenance of YMCA standards.
• Serves as the primary liaison to the corporate office real estate management group, overseeing safety and compliance as the assigned "Floor Worden".
• Report to the CEO on all matters and is empowered to act on behalf of the CEO when requested.

ASSOCIATION INFORMATION:

The YMCA of Greater Long Beach is classified as a YNAN category association, operating with a $45M budget and a workforce of 1,100 employees including 340 who are eligible for benefits. The YMCA of Greater Long Beach has three traditional YMCA branches offering membership throughout the service area, the Lakewood Family YMCA in Lakewood, CA is the largest facility, the entire facility was recently renovated with state-of-the-art exercise equipment, a pool and newly renovated gymnasium. The two centers in Long Beach, CA are the Los Altos Family YMCA in east Long Beach and the Fairfield Family YMCA in north Long Beach. In the Big Bear, CA area the association has a full-service 232 acre and 404 bed resident camp. In the Bellflower community the Los Cerritos YMCA branch offers day camp, aquatics and after-school programming. The Early Childhood Education branch, funded by the State of California, operates 6 preschools throughout the Greater Long Beach area. In Downtown Long Beach the Community Development branch runs the Youth Institute and Change Agent Productions. The Association manages transitional kindergarten and kindergarten support programs in 62 LBUSD elementary schools and oversees 19 after-school programs. With a twelve-city service area encompassing 825,000 people, the YMCA engaged 62,000 individuals in 2024, supported and led by 225 board members and 485 program volunteers across the association.

Living Area:

Long Beach is situated in Los Angeles County in Southern California, on the Pacific coast of the U.S. The city is the 44th-largest city in the nation and the seventh largest in California. As of 2024, the population was 465,000. The Metropolitan Office is located 9 miles northeast of Downtown Long Beach, centrally located near the Long Beach Airport, the Airport Marriott, close to recreational ocean beaches and marinas. Long Beach is located about 20 miles south of downtown Los Angeles and 105 miles north of San Diego. Long Beach borders Orange County on its southeast edge. There is an abundance of entertainment, recreation, sports events, cultural activities and educational opportunities nearby. The blend of big city convenience with the friendly, relaxed atmosphere of an ocean side community is unmatched. Area housing costs are average for the Los Angeles/Long Beach area.

Applications:

Send resumes with references to:

Long Beach COO Recruitment

YMCA of Greater Long Beach

4801 Airport Plaza Dr. Suite 400 Long Beach, CA 90815

Phone: 562. 279.1651 | Fax: 562. 279.1705

Longbeach.COOrecruitment@lbymca.org

Job Type: Full-time

Pay: $190,000.00 - $240,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person